Ordering a Sample
When purchasing luxury hardware, you often want to feel the quality and ensure you've made the correct decision before committing to a complete order.
At Henry Blake, we make this process simple to give you the peace of mind and confidence that your decision is the right one.
Read further to learn about our simple, 4-step process on how to order a sample product.
Step 1
Select your desired products in a Polished Brass Unlacquered (PBUL) finish.
All products are returnable & refundable if ordered in PBUL.
Step 2
Select any sample finish swatches you'd like to go along with your sample products.
Step 3
Confirm your order via the checkout or emailing us with a purchase order.
Note: Our products are made-to-order and can take up to 4 weeks to arrive.
Contact us to check if your selected products are in-stock if you're working on a tight schedule.
Step 4
When ready, we'll ship your sample items to your desired delivery address.
You then have up to 30 days to return the items to receive a full refund or credit towards your future order.
FAQ
Why are samples products only available in PBUL?
Polished Brass Unlacquered (PBUL) is the "factory state" of our products.
This finish gives us the flexibility to repurpose the item for future orders or to recycle the brass entirely; which is currently our most economically and environmentally friendly way to provide sample products.
Are finished samples available?
Finished product sample are available, but these cannot be returned.
If this option is required, please contact us and we'll do what we can to help.
Are sample finish swatches returnable?
Unfortunately not. We update our stock of sample finishes regularly to ensure the finish is fresh and represent the finish you'll receive on your order.